NETWORKING DELIVERS HIGHEST SERVICE STANDARDS
Volkswagen Original Teile Logistik GmbH & Co. KG (OTLG) delivers original spare parts and accessories to approx. 2800 Volkswagen and Audi service partners all over Germany. Around 3300 employees generated a total turnover of 1.9 billion Euros in 2007.

Due to the considerable growth of the company a logistics network spread over 12 locations was formed in Germany which was simply no longer able to meet the extraordinarily high demands VW requires of its logistics operations. The ambitious goal for overcoming this was to deliver a unified standard of quality and service for all locations and each and every customer which was delivered by the “Depot Network Optimizing Plan for Germany”. Some sales centres were closed down and 7 strategically important locations were extended and improved instead and provided with a unified and optimised material flow concept. The VW locations Köln, Dieburg and Ludwigsburg were modernised and extended by TGW Transportgeräte GmbH.

REQUIREMENTS & PREREQUISITES
- Consistently high service and quality standards for the customers
- Trouble-free supply of a geographically defined sales area for every distribution centre (DC)
- Strong growth involves and requires increase in storage capacity, diversification of the range of products and enlargement of the customer base
- Delivery guarantee within 12 to 24 hours