As one of Europe’s largest music retailers, Cologne Music Store GmbH has established a reputation among professional and hobby musicians during the last few years, and beyond Germany’s borders, especially in online-retail. A huge range of items and premium shipping service caused the company over proportional growth, which increased the requirements in logistics.

Objectives and requirements
- Consolidation of various storage sites into one central logistics centre
- Integration of a single retail shop, online business and building highlight
- High availability and short reaction times
- Handling of about 6,000 packages per day
- Variation of standard Euro-pallets for oversized goods
- Growth oriented

Customer benefits
- Direct interface to the goods-out area of the shop provides short waiting periods for customers
- Special handling of high-quality guitars – 1.2 meter (3.9 feet) packages in the mini-load warehouse
- Consideration of various goods sizes: from 250 mm (9.8 inches) to 1,300 mm (51 inches)
- Short paths, reduction of rearranging processes
- Acceleration of shipping pace
- Reduction of error rate
- Possible enhancement of stock