About the company
Hydro-Scape Products, Inc. in San Diego, California, sells landscape and irrigation products to contractors and public agencies. With over 19,000 products, the company offers the largest selection of irrigation and landscape products in Southern California. Hydro-Scape comprises 18 branch locations throughout the Southern California area.

Setting the strategy
Like many distribution companies, Hydro-Scape sought a means of streamlining and automating its business processes to increase the speed and accuracy of serving its customers, as well as improve productivity and profitability. The company chose Infor™ Distribution SX.e for its robustness and distribution-specific functionality, including the ability to integrate data across an entire operation. Hydro-Scape also selected MaxRecall, which works with Infor Distribution SX.e. MaxRecall is designed by MaxRecall Technologies, an Infor business partner.

Accounts Receivable (AR) was the first department at Hydro-Scape in which Infor Distribution SX.e and MaxRecall were implemented. MaxRecall Technologies provided the application and all necessary components for successful implementation. Once the set-up was complete, each person in the department was using the application on a regular basis. MaxRecall captures the O/E pick tickets as they are processed through Infor Distribution SX.e, takes the keyword information through text processing or Enterprise Report Management (ERM), and pre-populates the keyword information when the signed pick ticket is scanned in. After entry of the order number, other relevant keyword information appears.

The AR department uses MaxRecall to capture a variety of reports as well as the Infor Distribution SX.e statements. When viewing the statements, the AR staff can access the corresponding invoices by clicking on the invoice numbers. Conversely, they can access the corresponding statements when viewing the invoices.When needed, the AR team can also share the information stored in MaxRecall with customers by emailing or faxing documentation directly from the application’s retrieval program.